Help Centre

Frequently asked questions

Quick answers about booking, staying and everything in between.

Booking & Payments

Search by location and dates on our homepage, choose an apartment and complete your booking online. You can also call or WhatsApp our team and we'll help you book.

We accept UPI, credit cards, debit cards and net banking through secure checkout.

Dates and guest details can be changed subject to availability and the property's policy. Contact our team as early as possible and we'll help you.

You'll receive a confirmation by email once your booking is complete. If you don't see it, check your spam folder or contact us.

Yes. Share the guest's details with us and we'll make sure check-in goes smoothly for them.

Check-in & Your Stay

Standard check-in is from 3:00 PM. Early check-in can be requested and is subject to availability.

Check-out is by 11:00 AM. Late check-out can be arranged where possible, so please ask our team in advance.

Every stay includes Wi-Fi, air conditioning, a fully equipped kitchen and housekeeping. Individual apartment listings show their full amenities.

Regular housekeeping is included, with frequency depending on the length of your stay.

Call or WhatsApp us on +91 89768 12588 and our team will assist you.

Long & Corporate Stays

Yes. Weekly and monthly stays are available across most Meridian properties. See our long stays page for details.

For stays of a week or more, weekly and monthly rates are usually better value than nightly hotel rates, especially with a kitchen to cook your own meals.

Yes. Apartments include high-speed Wi-Fi and a comfortable setup for working. Visit our corporate stays page to request a quote for your team.

Yes. Share your team size, dates and preferred location and we'll suggest suitable apartments, subject to availability.

Yes, subject to availability. Let us know as early as possible so we can arrange it.

Policies

Cancellation terms vary by rate plan and are shown clearly before you pay. Read the full details on our cancellation policy page.

Eligible refunds depend on your rate plan and when you cancel. See our refund policy for details.

Our House Rules covers guest rules, visitors and other stay guidelines. If you have a specific question, our team is happy to help.

Locations & Amenities

We currently have apartments in BKC (Bandra Kurla Complex), Mumbai. More locations will be added over time. See our Mumbai page for the latest.

Our BKC apartments offer convenient access to Chhatrapati Shivaji Maharaj International Airport. Travel time varies with traffic and the time of day.

Yes. High-speed Wi-Fi is available in our apartments.

Yes. Apartments include a fully equipped kitchen so you can cook your own meals during your stay.

Still have questions?

Our team is happy to help with bookings, availability and anything else you'd like to know.

Ready to find your stay?

Search apartments by dates and location.

Find Your Stay
Call us Chat on WhatsApp