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House Rules & Resident Responsibilities

House rules and resident responsibilities to keep every stay comfortable, safe and respectful.

Last updated: 30 October 2026

In short: complete your documentation and payment before check-in, treat the apartment as you would your own home, respect your neighbours, and tell us early if you need anything. These rules apply to every resident and every permitted visitor.

Check-in, payment & deposit

  1. Documentation: Your documentation has to be done before check-in.
  2. Full Payment: Full payment of the stay has to be done before check-in.
  3. Check-in Time: Standard check-in time will be 3:00 PM.
  4. Refundable Deposit: A refundable deposit will be collected at the time of check-in.
  5. Maximum Occupancy: A maximum of 4 persons will be allowed in the premises.
  6. Booking Modifications: Any request to modify your booking should be submitted at least 10 days before arrival.

Caring for the apartment

  1. No Alterations: Do not alter, repaint, wallpaper, drill, nail, or otherwise modify the apartment, walls, fixtures, or furniture without prior approval.
  2. Furniture: Do not move, remove, or rearrange heavy furniture without permission.
  3. Damage: Residents are responsible for any damage caused by negligence, misuse, carelessness, or intentional acts and will bear applicable repair or replacement costs.
  4. Electrical & Gas Safety: Before leaving, switch off electrical appliances, close all taps, and ensure gas burners and the gas supply are switched off.
  5. Maintenance: Report leaks, dripping taps, plumbing issues, electrical faults, or other damage immediately. Residents may be liable for additional damage caused by delayed reporting.
  6. Proper Use: Do not misuse or tamper with electrical appliances, plumbing, furniture, fixtures, or other property. Damage caused by improper use will be chargeable.
  7. Fire Safety: Residents are responsible for damage caused by negligence or failure to follow reasonable fire-safety precautions.

Cleanliness, noise & conduct

  1. Cleanliness: Keep rooms, bathrooms, kitchens, and common areas clean and orderly. Dispose of waste appropriately.
  2. Noise: Maintain low noise levels, particularly between 10:00 PM and 8:00 AM.
  3. Visitors & Gatherings: Parties, large gatherings, and unauthorized visitors are not permitted. Residents are responsible for the conduct of their permitted visitors.
  4. Illegal Activities: Possession, use, sale, or distribution of illegal drugs, narcotics, contraband, or other prohibited substances is strictly prohibited. No illegal or criminal activity is permitted on the premises.

Keys & access cards

  1. Keys & Access Cards: Keep all keys and access cards secure. A ₹1,000 charge per lost key/access card applies.
  2. Lockout Assistance: A ₹1,000 call-out fee applies when management assistance is required due to a resident being locked out.

Pets

  1. Pets: Pets are not permitted without prior written approval.

Neighbours, society rules & legal responsibility

  1. Neighbours & Society Rules: Maintain respectful relations with neighbours and comply with all applicable laws, society rules, and building regulations.
  2. Legal Responsibility: Residents are solely responsible for their own illegal or criminal acts and any resulting complaints, proceedings, penalties, or liabilities, to the extent permitted by law.
  3. General Compliance: Violation of these rules may result in applicable charges or other action as permitted under the accommodation agreement and applicable law.

Check-out & deposit refund

  1. Checkout Time: Standard checkout time will be 11:00 AM.
  2. Late Checkout: A late checkout fee of ₹1,000 may apply for checkouts after 11:00 AM, unless prior approval has been provided.
  3. Security Deposit Refund: The security deposit will be refunded after inspection of the premises.

Contact us

If you are unsure about any rule, or need an exception, please ask us before your stay:

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